Directly from your Vidcaster Dashboard, click on the question mark in the lower right hand corner of your screen to: • Send us a question • Collaborate with a video strategist OR • Report an issue

We typically will respond within 24 hours (except on the weekends). Our response time also may vary by the type of question or comment you submit.

Our response message will pop up in your Vidcaster Admin the next time you refresh or go to a new page and you will receive an email to continue the conversation after you’ve logged out.

In the future, you’ll also receive in-app notifications from our team on our latest features, upcoming webinars, and strategy suggestions.

Post a Comment

  • We reserve the right to delete any comments that we feel are disruptive.