Billing Information

Vidcaster plans are offered with annual invoiced billing. To updated billing information or receive a history of invoices for non-credit card customers, email billing@vidcaster.com.

If you are a Vidcaster customer on our legacy credit card billing, you must be the Site Owner Admin in order to see and change billing information. These are option available to you:

  • As the Site Owner, go to Settings, Account and you will see a button, "Update Billing Information". This will allow you to update credit card and address details.
  • Credit card billing is monthly with auto renewal. The billing contact, who may be different from the Site Owner, will receive email invoice receipts each month.
  • To update the billing contact, email support@vidcaster.com

To cancel your Vidcaster subscription, email support@vidcaster.com.