OUT OF THE BOX CUSTOMIZATIONS

Vidcaster provides out of the box theme options for your video site. 

To help you made basic customizations, we've provided tutorial guides using your Advanced Theme Editor (found in the left navigation). 

By using these customization guides (or if performed by your Customer Success Manager), you agree to the following: 

  • - You are familiar with HTML & Custom CSS 
  • - These customizations are guides to making modifications to an out of the box theme. The recommended changes may conflict with exisiting changes you have made to your theme and / or your implementation of the customizations following this guide may cause the theme to break, resulting in a 500 error message. 
  • - Vidcaster is not responsible for any customizations you perform in your Advanced Editor, including the documentated guides, that result in an error or impact to Vidcaster core features. 
  • - Vidcaster may roll out updates to Vidcaster themes and/or features that may impact the customizations in your Advanced Editor. We are not responsible for any resulting errors. 
  • - You can opt-in to a $500/month service plan that will cover basic fixes caused by Vidcaster updates and some support on resolving any issues caused by your customization of the theme. The Vidcaster team will do our best to support minor questions free of charge and your customer success manager or video strategist will alert you if and when the monthly service plan or one-time fees will be required for support. 

Please reach out to support@vidcaster.com to discuss.