How do I point my domain name to my VidCaster site?

Custom domains let you host your VidCaster site with a URL like "www.example.com" or on a subdomain such as "video.example.com".

First, you'll need to buy a domain from a registrar like GoDaddy, Namecheap, or iWantMyName. If you register your domain with iWantMyName, you can easily configure your domain to work with your VidCaster site.

If you have already registered your domain name elsewhere, please follow the below instructions.

Full domain forwarding

Full domain forwarding is used for redirecting an entire domain name, so "example.com" and "www.example.com" will both resolve to your VidCaster site.

In order to make requests for "example.com" resolve to your VidCaster site, you'll need access to change your DNS Settings. Please contact your registrar for more information about this process.

• Once you're in your domain's DNS Settings control panel, find the DNS Settings for your domain's "A-Record."
• Add the following A-Records:
  • example.com : 184.73.171.244
  • www.example.com : 184.73.171.244
• Once your domain's DNS settings have been updated, login to your VidCaster account. From your Dashboard, click Site > Domain.
• In the VidCaster "Edit Domain Settings" page, check the "Use a custom domain" box.
• Enter the custom domain you have chosen (such as www.example.com or example.com) and then click Verify. If the domain is ready to go, you will see a green check and can save your new domain setting by clicking "Save Changes."
• If you see a red X, your domain change requested has not propagated, or the settings are not correct with your registrar. It can take up to 24 hours for domain settings changes to propagate across the Internet, but this usually happens faster.
• If you are still having difficulty getting your custom domain setup, please contact us at support@vidcaster.com.

Subdomain forwarding

If you're forwarding a subdomain only, like "video.example.com" or "tv.example.com", follow these directions.

In order to make requests for "subdomain.example.com" resolve to your VidCaster site, you'll need access to change your DNS Settings. Please contact your registrar for more information about this process.

• Once you're in your domain's DNS Settings control panel, find the DNS Settings for your domain's CNAME entries.
• Add the following CNAME record:
  • subdomain.example.com CNAME to vidcaster.com
• Once your domain's DNS settings have been updated, login to your VidCaster account. From your Dashboard, click Site > Domain.
• In the VidCaster "Edit Domain Settings" page, check the "Use a custom domain" box.
• Enter the custom domain you have chosen (such as subdomain.example.com) and then click Verify. If the domain is ready to go, you will see a green check and can save your new domain setting by clicking "Save Changes."
• If you see a red X, your domain change requested has not propagated, or the settings are not correct with your registrar. It can take up to 24 hours for domain settings changes to propagate across the Internet, but this usually happens faster.
• If you are still having difficulty getting your custom domain setup, please contact us at support@vidcaster.com.

Other forwarding types

Can I host my VidCaster site as a subdirectory on my primary domain, such as http://www.example.com/video/ ?

No, this configuration is not supported as it requires our users to have a very technically complicated server configuration including a "Layer 7" load balancer. For now, a subdomain is the best available option if you want to host only a portion of your domain's traffic on VidCaster.