Stripe FAQ

You may have questions on how to update or perform an action within your Stripe account. Below is a list of helpful resources of common questions we’ve received in the past. Click on any topic to visit the Stripe Support Article. 

Stripe Supported Countries

Accepting Payment: In order to use Paywall and Stripe, your business must be located in one of the following countries: 

  • - United States
  • - Canada 
  • - United Kingdom 
  • - Australia 
  • - Ireland

Collecting Payment: You can accept payments from any debit or credit card, regardless of the purchasers location. 

Stripe Supported Payment Types

With Stripe, you can charge almost any kind of credit or debit card:

U.S. businesses can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Australian, Canadian, and European businesses can accept Visa, MasterCard, and American Express.

Process a Refund

*While you can receive payments via Vidcaster from your subscribers, any actions such as processing a refund needs to be completed directly in Stripe. Visit our support details about processing a subscriber cancellation. 

Stripe Payment Reporting

There are many different types of reports you can run in Stripe including monthly summaries, balance history, and customer records. 


Don't see what your looking for?

If you don’t see what you’re looking for, we recommend doing a basic search in the Stripe Support Center or reaching out to Stripe Customer Support at NUMBER.